Customer Center

Our mission is to generate billions of dollars for our customers. Since 1983, we have been honored and proud to team with leading global innovators in the pharmaceutical, biotechnology, chemical, cosmetic, nutraceutical/food and energy industries. The following services and programs are designed to ensure you maximize your return on investment.

Service and Support

• Request Spares/Service - Make the most of your Microfluidizer processor
• Safeguard Spares - On-site parts management system to maximize uptime (essential for production machines)
• Preventive Maintenance - Proactive on-site service proven to avoid downtime and train your team (ideal for lab machines)
• Process and Scaleup Consulting - Optimize product quality and reduce energy requirements for lab and production volumes
• Proof of Concept Testing - Professional evaluation and analysis of potential results for new applications
• Find Your Local Representative - Contact a Microfluidics expert in your area

Programs and Perks

• Webinar Series - Our popular educational nanomaterials webinar schedule and on-demand archive
• Provide Feedback - Let us know how we're doing and where we can improve
• Referral Program - Know a colleague who would benefit from a Microfluidizer? Let us know and collect a thank you reward
• Register Machine End Users - Stay informed and keep new users current on new products and announcements
• Schedule a Lunch n' Learn - You bring the thirst for knowledge, we'll bring the demo machine and the pizza
• Create-a-Webinar - Request custom training on maintenance or a specific application
• This e-mail address is being protected from spambots. You need JavaScript enabled to view it - Every customer has a story. We'll develop a case study and/or webinar to share yours 
• Academic Research Collaboration (ARC) - Additional incentives for qualifying academic/government/hospital institutions

How Else Can We Help You?

Contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with any additional questions or suggestions you may have.