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Customer Services

Offering the Highest Level of Customer Support

  • Customer Portal
    24-hour online access to user manuals, troubleshooting guides and more
  • Aftermarket Sales & Support
    Preventive maintenance, spare parts, troubleshooting and repairs
  • Lab Testing
    Proof of concept testing and process/scaleup consulting

At Microfluidics, we understand the importance of customer support. When you purchase a Microfluidizer® processor, you’re purchasing more than a machine — you’re investing in a complete nanoparticle processing solution. Our team is here to help you achieve your goals, every step of the way. We help you select the best machine for your unique application, and we stay with you afterward to ensure that you’re making the most of your processor.

Our mission is to minimize or eliminate downtime while maximizing process efficiency for our customers through quick, convenient and reliable service offerings, genuine spare parts and proactive personal follow-ups.